Thursday 8 March 2012

Guten tag!

FRESH SPACE! Been reading the comments.. you guys are the best smackers ;)

Highlight comments from the last post (let's see who gets featured here next post ;)):

246 comments:

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Anonymous said...

I heart you omathgoddess.

Anonymous said...

Oh PTI, isn't America GREAT? You know, with free speech and all........

Clear as Mud said...

Does anyone else find it funny that people are confused and keep asking for clarification on the Gift Certificate thread where PTI's Communication Director explains what to do? :/

Anonymous said...

Jenn must be reading here if she's referring to the smack blog!

Good, I'm glad they can hear my rated R versions here that I can't post on the PTI forum!

So Jenn, fuck you!

Anonymous said...

Whoever came up with PTI's Non-Communication Director was spot on!

Anonymous said...

I noticed on one of Jenn's posts that she said she passed along a problem to "Jane". We sure don't hear her name very often. I thought that she was just a silent partner.

Anonymous said...

I will bet you an anniversary set that I will never mail that Ted will be back by Monday!

Anonymous said...

I'm pretty sure from previous posts that Cloisseaux is the older woman ( the mother of the bride) in that picture.....

Anonymous said...

I vaguely remember Cloiseaux mentioning once that she had grandkids.

Anonymous said...

Maybe we could have a "complaints" board on the forum to keep the stamping board on topic.
They could call it something like, hmm, how about "Ask the Papertrey Team" ?

;-D

Anonymous said...

Maybe we could suggest a separate forum? LOL !

This Has Not Fallen Off My Radar said...

Hey there peeps, just catching up. This post made me LOL, should go down as a classic:

Anonymous said...
I think it's all becoming clear for me now. It was Professor Clue-seaux, in the new improved craft room, with a gift certificate.
The murder of PTI is solved!!!

9 March 2012 09:52

PTI Telenovela Fan said...

I just checked cloizeaux profile and she lists her age as 55. I'm glad someone brought this up, because up until now I thought she was the bride in the pic. The bride doesn't look like she could be writing those words (I know, looks can deceive), but the woman next to her sure does!

PTI Telenovela Fan said...

After reading all the avatar comments, I noticed that Ted's is gone. Finally! I think his avatar and his signature are very in your face and I find them offensive.

Anonymous said...

That is probably Ted's way of trying to blend in. He's done that before.

This Has Not Fallen Off My Radar said...

You know, I've heard people over there and even here defend Jenn as a person, but I've always thought she was a snarky, passive aggressive little twat, even from the earliest days. Her responses to customer problems have ALWAYS been studiously vague, condescending and artfully obnoxious.

I think she is showing more of her true colors today with some of those little slips. I don't care that she's off-site so it is hard for her, she has no excuse for talking down to and pissing off customers with real issues. That is pure (unpleasant) personality.

And now, she is actively telling all pissed customers that yes, these PTI people (Julie et al), the same ones who email you those rude messages and resolutely FAIL to answer your concerns timely, THOSE people are scrupulous and beyond reproach? Well, fuck you Jenn. Guess what? Customers aren't buying your line of BS anymore, go sell it somewhere else.

Nothing speaks louder than actions, and the actions of you and Julie and the other owners is one big EPIC FAIL.

Jump Ship said...

Non-Communication Director - that's good! I'm still trying to sort out in my head if these issues PTI has are actually complicated or they are making them more complicated.

What PTI is doing is putting the onus on the customer to resolve issues. If you have missing anniversary set, email them. If you have gift certificates that don't work, email them.

How about them emailing those people new codes automatically? What if I don't ever check the forum (I checked FB and Nichole's blog, and the Shop - I can't find the forum link anywhere !!!)

Nichole refers to forum repeatedly on her blog posts..... SOOO STRANGE!

Jump Ship said...

At this point, I think most PTI customers don't care of they are scrupulous or unscrupulous. Just fix the problem. I don't want excuses, I don't want apologies, just fix the problems.

They could be the most honest people in the world, but they are failures at running a business. Really, honestly, they are FAILURES. They have shown that.

Just looked up scrupulous in the dictionary. Umm.. I think that's not the word Jen is looking for!

scru·pu·lous/ˈskro͞opyələs/
Adjective:
(of a person or process) Diligent, thorough, and extremely attentive to details.
Very concerned to avoid doing wrong.

Anonymous said...

I have read things from Julie, Nichole and Jenn that have made me wonder "did you actually just say that?".

Anonymous said...

scru·pu·lous/ˈskro͞opyələs/
Adjective:
(of a person or process) Diligent, thorough, and extremely attentive to details.
Very concerned to avoid doing wrong.

UM, nope, that doesn't describe anyone at Papertrey.

Anonymous said...

I hope Ted deleted his avatar because he was asked to remove it by Jenn, I felt that HIS avatar was inappropriate!

Anonymous said...

Did the web designers really quit the first time they tried to launch a new website?

Anonymous said...

"It is the 2nd time. The first time the web designers they were working with quit before it was all working smoothly."

Maybe this one should quit too.

We Care Deeply About Our Customers said...

Rainbow Nuggets here...just trying out a different handle.

Anonymous said...

pricecheck just left a passive aggressive post on Stephanie's thread about not posting her list this month.

FML, Free Lisa said...

Oh, can we please add Oozak as a great resource for Copic supplies...and they carry a wack of stamps. They are starting a challenge blog and design team too!

Anonymous said...

omathgoddess is an evil genius. She cracks me up. "Hopefully they will be able to find someone with the design skills to make the website reflect the product well. The current site is a nightmare to navigate and looks really amateur, in my opinion."

PTI Telenovela Fan said...

Great! Someone just posted that they used their Terracotta Tile after a few months of not using it and it stamps lilac!!! Way to go PTI... your old inks not only stink, now they change color.

F said...

Here is service the way it's supposed to happen....

Gina K had a "typo" in one of her new sets..... (One free with 3 set for this month)
Here's her email note on the issue!

Don't worry! We are already on it and the new plates should be in within the next couple of days. We will make sure you get the corrected set or a replacement stamp sent out if your set ships out prior to the arrival of the new plates. So sorry for the inconvenience. Would you believe that 26 people double checked it for typos? Somethings are just meant to be. :)

I hope you enjoy today's blog hop! More to come starting again on Monday.

Stinkerbelle said...

Please add The Merry Artist. Best price on Copics I have ever seen, best selection, all the refills, and same day shipping.

Stinkerbelle said...

Posted by Jenn of the Serious Question thread:

ou are doing business with some of the most geniune, scrupulous people that I have ever worked with in this business. As you mentioned in an earlier post, I've been in this industry for quite a while now, and I can tell you that I have been burned by some companies that some of you really love. I know scrupulous and I know unscrupulous. I would not be sitting here, working this hard, to do so for unscrupulous people. Each and every person in this company is working their tails off right now to make sure every issue is corrected as quickly and as efficiently as possible. I guarantee it.

Anonymous said...

New space, please :)

Anonymous said...

The cheerleader emoticon is seriously creepy.

Anonymous said...

http://stamptv.ning.com/forum/topics/party-chat-thread?id=2675175%3ATopic%3A1521147&page=15#comments


Reply by Ted 23 hours ago
I'm doing okay. Hunting around for other forums to seek greener pastures. :) and thanks! :)

Anonymous said...

.

Scrollin scrollin scrollin said...

I'm so sick of scrollin'!

Anonymous said...

Why not preschedule a new post for every 8 hours so that we don't end up with carpal tunnel from scrolling???

Anonymous said...

Somebody on the forum today was wondering if their box might have been lost in the warehouse like last time so I went searching for that old thread.

http://forum.papertreyink.com/forum/viewtopic.php?f=7&t=26151

How's that workin for ya? said...

Love this part of Nichole's post:

"We look forward to the opportunity to earn back your confidence in our company over the next few months."

Anonymous said...

Thanks for posting that link to GinaK's site. I just watched her release party video and she is such a nice human being. I want to give her more of my money!

Anonymous said...

So do I but I just can't love her stamps....

Train wreck spectator said...

I know what you mean, 18:03. I want to spend money with Gina K, but the stamp designs have never done much for me. I have one Christmas set that I love, but that's all. One of my big issues with her stuff is that I loathe handwritten fonts for the most part. My handwriting is no great shakes, but it's better than the one on many of her sentiment sets.

This Has Not Fallen Off My Radar said...

Ughhh, just read Inspector Clueless' posts on that locked thread. Love how Jenn locked it only after some one called Clueless out for being the divisive one.

Clueless, since I know you are reading here, this message is for you.

Please learn the general rules of sentence structure and punctuation. Also, please brush-up on the difference between commonly misspelled words like, "it's" and "its", "affect" and "effect". Finally, try to remember to enshrine the concept of brevity in all forum postings, both for clarity and for humanitarian purposes. Your purpose in writing a forum post is not class prize for best essay. (Which you would lose btw.) Your purpose should be communicating an idea or ideas as succinctly as possible.

Thanks, and carry on.

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