PTI stands for Papertrey Ink. This is a collective smack blog and Papertrey Ink review page. Papertrey Ink's continuously poor customer service has lead to a page dedicated to discussion of this stamp company and recommendations for alternative stamp companies. Minimal censorship here- I prefer to leave it up to posters' discretion.
The opinions posted on this blog belong to our visitors and we are not paid for our honest reviews ;)
Has anyone bought Amuse or Fresh inks from rhe actual store front in Seattle or is ordering online the way to go? I'm in Seattle a few times a year and was wondering if visiting the store should be part of my next itinerary.
i am holding out on buying any ink until Gina K. comes out with her new inks this winter. I heard that they are going to be AMAZING and TOTALLY worth the wait/investment.
Anything has to be better than that stinky PTI ink. I don't even know where to sell the PTI ink that I have accumulated.....
06:28, I don't live anywhere near Seattle, but I've visited the Impress store in Tukwila, which I was advised was the best of the three stores. I took a cab from the airport, which wasn't cheap, but it was nice to see the place. I'd say it's worth a visit if you're out that way. If you're not familiar with the area, it's worth calling them and getting a few pointers for what to look for when you get close to the store. The area is a bit confusing, and the store is easy to miss.
6:28 If you do go, have fun! It's always been just online ordering for me. Waiting for a sale...maybe thanksgiving? :) buying the rest of the inks to complete my colors.
I am not the grammar police but I have one user on ignore because she does not seem to use any sort of punctuation. PERIOD. It makes my brain hurt to read her posts!
I need a new A Muse consultant. Mine just disappeared from my Facebook page. I have a nearly $220 order ready to go in a couple of weeks. Who do you recommend?
I have bought both online and at each of the 2 Impress stores in Seattle. You ABSOLUTELY should visit both stores, but the Tukwilla one is HUGE and plan several hours there.
Anyone know how often 2peas has sale promo codes (above the free shipping)? Do you get any codes if you take one of their classes? That may be a tipping point.
My family went on vacation to Seattle in 1991 (I was in my college years at the time) and we ran across the Impress store one day. It was my first introduction to the world of art stamping and I was instantly smitten for life. I bought one stamp (because the sample with gold embossing powder blew me away) and their catalog and spent the whole rest of the trip drooling over the images in it. Ahhh... good times, good times. So yeah, 6:26, I would tell you to go the store front. But that's just me.
8:51 I know who you mean and I have that same user on ignore. Someone mentioned maybe English isn't her first language...and maybe she posting from her phone but I fall into both those categories and guess what?? I use punctuation!! And avoid rambling, run on sentences...
10:13 I had a hard time finding an Amuse consultant who would ship to Canada, and eventually I forgot all about what I wanted-I guess money saved for me!
06:26 here. Thanks everyone for your feedback. Will definitely be visiting Impress the next time I'm in Seattle and I will schedule a whole lot of time (hopefully for my husband's sake there's a coffee shop or a Panera breads nearby). I think I've only been to the North Seattle store which is kind of teeny tiny. Darn it - wish I was going this weekend! LOL.
8:55, re: AMuse. I've been following Melissa's blog and will place my first order with her soon.
http://totogal62.blogspot.com/
(I've ordered AMuse previously, though not through Melissa. The other consultant was someone from the PTI forum. I was not impressed with her customer service; I went looking for another consultant and stumbled on Melissa's site.)
A Muse inks are the identical formula to Fresh Ink. Best ink on the market, IMO, and I have tried them all. Gina K is promising. With A Muse, the only downside is the tiny, tiny reinkers they sell.
Yeah, I live in Seattle, and I go to the Impress store in Tukwila (the best of their storefronts) and to the Amuse store in Greenwood. There is a lot more available at the Impress store, but I like the Amuse images too, and they obviously carry more by way of unmounted sets. I have a bunch of Fresh inks, which I love, but haven't tried the Amuse inks, so can't compare. Amuse has some really cute woodgrain patterned paper.
MFT cardstock is PopTone cardstock. I found 25 packages of Poptone cardstock for $6 (instead of $6.95 from MFT) PLUS they have matching dye inks, ink refills, and matching wool felt at www.awdml.com
Their shipping is $.75 more at AWDML, but they have free shipping after $50 if you use their coupon code for newsletter subscribers (or $75 everyday without coupon code).
I've been ordering from them for months and they ship out fast. Plus they have MFT, Memory Box, etc dies that I can do all my shopping at one place. Try them out..you won't be disappointed!
AWDML (a walk down memory lane) looks interesting. Can you tell me about their reward points? I have not checked every page of the site, but couldn't find anything obvious about it. There is a nice variety and a real address and a real phone number.
At AWDML you earn rewards points for everything that you buy. I think it works out to about 10% of your purchase goes to your rewards points. So, if you have a $100 order you will get rewards points to spend on your next order of $10. I've never really done the math, but it's nice to see that taken off my order when I choose to redeem them.
AMuse is having a Stamp Out Breast Cancer promotion going on all month. Get a free stamp set with only paying $3 for shipping. It's a cute set.
It's ALL over the blogs this week 2 stampers I follow posted about it (and the Go-To Gals) 2 posted the consultants they use. They are: Lori Barnett and Chris Franco
I will be ordering from one of these gals. Probably the one who lives closer to me.
Thanks for the heads up about the amuse set. My mom is fighting breast cancer and it will be so awesome to have to make her some cards...I like this place. :)
17:30- I agree with you, but you'll never convince anyone by arguing about (or "politely discussing") it over the internet. And here is a saying I saw on a bumper sticker that makes me think about how I approach the subject: "I don't have a problem with God; it's his fan club I can't stand."
14:45- you say it will pick up. Is this because you know something smack-worthy is coming, or do you predict something smack-worthy is coming, or are you just *hoping* something smack-worthy happens soon?
And that $1000 from Rick, wasn't the prediction that both Lisa and Maile were the next to leave? Well at least he should pay up $500, ha. I wonder if Maile is going to be leaving or not. After the September release people here were saying she had lost her touch (although I personally kinda liked the 'house on fire'), but I think her October release samples were as awesome as ever. The samples she did for Studio Calico (SC), on the other hand, seemed way out of character for her. I think she was trying to adapt her style to the SC look and fell a little flat. I am not usually a fan of the minimalist clean and simple style (my fave dt member is Melissa Phillips, pile it on baby!), but Maile makes me like the way she does it. So I am interested to see how her work is influenced by her dt position with SC.
Okay my novel is done. I'm in training for NaNoWriMo next month. LOLOL (Not really, I just don't shut up.)
I continue to buy from PTI because I like the stamps and next to WPlus, I feel they fit into my style more than any other out there. Plus, just really like to stick with a few things instead of jumping into every bed in town. I have OCD, I can't help it.
I don't actually come here to talk smack . . . Which is probably against gay DNA, but what can I say?
Oh, I have some early-morning blog "irritants" too! (Now watch me spell something wrong in this post!) Anyway...I HATE it when certain people say "giggle", "sigh", or "wink" in their posts. REALLY? It just totally negates what they said before it, because I now feel like I'm in a discussion with a sorority girl. (Sorry former "gamma gamma greats"....but the only people that think writing like that is cool are other "gamma gamma greats". And imbecilic scrapbookers and/or card makers!
Haven't ordered from PTI in ages, just checked out the forum and here, and must say, it is really boring on the forum - most of the posts seem to be from the DT asking their silly questions, and most of the other posts seem to be people selling stuff. All internationals seem to have disappeared. Also no more questions on 'alternative shipping rates for internationals which must be of some relief to PTI who obviously had no intention of doing anything about it anyway. There seem to be some newbies, but a huge chunk of regulars have gone. I wonder if they cannot be bothered with the forum anymore, or if they have really, really, moved on with other better companies. Not much to smack anymore.
Is it possible that PTi have filters on the forum, so that if any 'dissenters' write in, the post is quickly shuffled out of the way into Zen desk??? Just a thought.
I don't know....but I really can't find any reason to go to the forum anymore. Truly sad. It IS boring. And really....the DT posts are so transparent. It must be kind of embarrassing for them (DT) to have to prod like that to get any activity. Or maybe the embarrassment belongs to PTI. And I'm still a "buyer" who is pulling for them. (Not a person who has "sworn off" ever ordering again. (Because I love their stamps.)
PTI used to get about $200 a month from me. I cannot remember the last time I spent any money there. You really can make beautiful cards without their products. sometimes i drop in on the forum but i rarely even look into the posts. it is sad. i miss the comraderie, friendships. but i will not give my money to a company that does not care about my satisfaction.
I've noticed many of the long time PTI forum members have landed spots on the DT of other companies. Makes sense that they no longer participate on the PTI forum.
Any Canadians out there with that have experienced good shipping rates? I would be really grateful if you could let us know which companies are Canadian shipping friendly!
It would be nice if PTI can get their act together but I don't order anymore - cannot justify minimum postage of $34 for just one item. Have found heaps of more international friendly companies, and I agree with the above poster - can make lovely cards without PTI. Have sold off heaps of PTi stuff at swap meets. I still like their cardstock but postage is prohibitive. By the time I run out of my stack of PTI cs I am sure I will find some more of equal quality somewhere.
Re Canadian shipping. I prefer companies that do not charge by weight especially if I will be purchasing card stock as it can get quite heavy. So I try and look for flat rate charges. Also look for reasonable shipping for smaller orders. I find that as long as my order is less than $100 it never gets stopped at customs, so don't need to pay any sales tax. Here are some that I have used or come across:
Verve - stamps and dies only. $5 for order less than $35, $2.50 for orders $35 or over and free if $50 or over http://shopverve.com/
Simon Says Stamp - there have been some negative comments here about their service, but I can only comment on the two times that I have ordered and I had no issues and it arrived in the standard 7-10 days that I experience ordering from the States. Charge $5.99 if < $50, $7.99 if less than $75 and free if $75 or over. http://www.simonsaysstamp.com
Gina K - as others have commented, stamp styles do no usually do it for me, but I have tried some of her cardstock and other general stamping supplies. Charges flat $5.95 if order is over $50. http://www.shop.ginakdesigns.com/
WPlus9 - have ordered only once, but service was very quick. Charges by weight, but if only a few stamps and even a pack or two of cardstock you can keep it under 2 lbs and therefore shipping is only $5 http://www.wplus9.com/
Crafters Gallery - Charges by dollar amount, as an example for orders less than $20 shipping is $8.95. This is a bit steep, but I mention it only because if they are having a sale you can get some really good deals. I have only ordered once but no issues. What I saved more than covered the shipping. Note also,that they will collect the provincial taxes (PST/HST) so you are not saving these. http://www.craftersgallery.com/
The following I have not ordered from but have come across:
Archivers - same pricing as Crafters Gallery and they too will collect the provincial sales tax.So watch for sales But shipping is free for $75 and over. It is not automatic, you have to enter the code FREESHIP75 http://www.archiversannex.com/
My Favorite Things - okay if ordering stamps and/or dies as flat $6.50. Too expensive if adding felt, buttons, ribbon or cardstock http://www.mftstamps.com/
Clear and Simple Stamps - they charge a flat $13 and free if order is $100 or more. Stamps/Dies are a bit pricy sometimes, but I might try some later and add some cardstock. http://www.clearandsimplestamps.com
If anyone else has recommendations (especially for good quality cardstock) please post
Would someone please tell Leigh that she seriously doesn't need to post in every. single. thread. Seriously! That is why she is so annoying! And the way she comes across like she thinks she is one of the DT members! I know, "she's just being nice". No, she is being annoying!
Anyone care to guess how this one's going to end? "Dear PTI person,
I have used my new dies for Autumn abundance, and one of the three bouquets will not cut, no matter how much shimming and passes through I do. I run my finger over the edges, and compared to the other two, that one is dull. Please send me a replacement for that die. (For comparing reasons, I just had a die that didn't cut, I bought it from Ellen Hutson, and she sent my replacement out the same day, didn't want me to pay for shipping and didn't want the defect die back. ) I hope you can offer such customer care as well. I have read on the forums numerous complaints about not replacing and fusses about sending the defected item back. Before you send me through hoops like that, may I please tell you I am not out to get you bankrupt, I am not trying to get rich by wanting an extra part of a die collection and I have spend thousands of dollars at your site without ever needing a replacement. Thanks, Hopeful I wait for your reply,my name"
Don't you worry about the regulars on the forum we are all doing just fine. It's not really any of your business anyways and I find it comical how you all "know" what it is we are doing.
17:34 & 19:12 So what? David is so talented he can replicate the dollhouse furniture. You're being petty now. How Nicole spends her money is none of your business.
Thanks a lot for sharing your experience with different vendors, 22 October 2012 11:29, Flat rate shipping is the way to go for us north of the border. I mainly order stamps and dies to keep the pkg small and under 100 for customs like you mentioned. Thanks again.
I cringe when I read these "I have a defective die" complaints. It will be interesting to hear how Julie will respond back. Will she be nice and send out a new die? No questions asked? or will she take the attitude of the customer is always wrong? Good luck to this person.
08:59 I am wondering if there is a die problem. Someone posted on here their wish to stir the pot - the crap with that and the doll house is just smoke I believe.
Thanks for the Impress discount code = thats why I come here
Hear Ye, Hear Ye...... by Krista K » Tue Oct 23, 2012 12:00 pm
I now call to order the "I Love Erin Lincoln" Fan club. All present may rise singly and state your case for why you love Erin Lincoln. We will have order in the court however and no pushing, shoving or shenanigans will be tolerated. The court further decrees that you may state your case in 200 words or less. If it is necessary to go beyond this limit, well, we all understand.
Just got my first MFT order... How do folks store theirs? I wanted to go the DVD case route but they don't seem to offer labels and they are already stuck onto the backer sheet. I guess I can chuck the whole thing in there, just curious what others do.
I'm sorry, but count me another member of the Erin Lincoln not-a-fan club. Her projects do nothing for me. I don't have a beef against her personally but I have never been wowed by her work.
How long does this Impress sale last? And where do you find about their sales? I didn't see it posted anywhere on their website, do you have to be signed up for their email list?
Impress sale ends on the 26th. I am on their mailing list, but I understand they also post coupon codes on facebook. I wish I could buy the reinkers... I bought the Amuse ink before I found out about Fresk Ink. Don't get me wrong. I like the Amuse ink, just wish the reinkers were as large as Fresk ink's (and the sales were more frequent).
Time to start thinking about holiday projects! Check out what's new and enjoy 15% off everything with coupon code "HAPPY HOLIDAYS". Sale ends Friday the 26th. Online sales only.
Thanks so much for the code. That's why I come here. And I lost a tad bit of respect for Erin when she was posting about her love for the "Shades of Grey" series and how it heated up her love life (not on blog, but on the forum). TMI!!!!!!!!!!!!!!!!I hate to know that. Now every time I see her, that pops into my head. I need better mental muscles I guess...
I got a reply, I sent the die back. I had to go to my PTI order page to find the order slip, but I sent a copy of that and the die on its way to Cincinnati. Here's the very polite reply "CS Manager, Oct 23 09:11 (EDT): Hi Christie,
Thank you for your email. I am very sorry that your die is not cutting. Please send it back to:
Papertrey Ink Returns 5514 Fair Lane Cincinnati, OH 45227
We will reimburse your return shipping up to $.65 and send a replacement as soon as possible. Please include a copy of your invoice for processing. Again, I am truly sorry that the die is not working properly and the inconvenience it has caused. If you have any additional questions, please do not hesitate to contact me.
Thank you so much, Christie! I hope you have a wonderful day!!
Christie, that's certainly better CS and shows PTI is capable of learning and changing.
I had a defective die from WPlus9.Sent Dawn an email. She apologized for my problem and put a replacement die in the mail. From complaint to receiving a replacement -one week.
So if they send you the wrong item and only offer to pay part of the return shipping, would you keep what you have and deal with it?
I know it will be well over $2 to ship the back. The item hey shipped cot more Han what I paid. If they ship me the wrong item, can they harge me the difference if I decide to forget te return because I refuse I pay to ship something that was their mistake.
sorry, I'm 3:36... apparently I shouldn't type on the ipad before I have had coffee. :)
I bought an item that cost $5, but they shipped an item that was $12 by accident. They are similar and I can make use of it for the project I was doing, but still I wanted the $5 item.
If I contact them, I am sure htye will ask me to pay to send it back. This will need a box - not a stamp set or a die. I'd have to find a box, pack it up and pay to ship it back. This will for sure cost more than the $2 they usually bottom out at.
I'm concerned that if I contact CS, they tell me to ship it and will only refund $2 so I say "nevermind then, I will keep what I have and make it work". Will PTI go back and charge my CC the $7 difference then? Do they have the right to do that? And will thye do it anyway because they are jerks?
"we will return shipping up to .65 cents"??? What a joke! I have ordered a few times from PTI. I consider myself lucky I have never received anything defective. This latest cs issue has cemented my decision to never order from PTI again!
Thanks for the tips on the MFT storage. I was planning ot use the DVD cases since I use them for everything else anyway. I'll use Trell's idea and tape it in the case.
Anyone who orders from Wplus9 or mama elephant- are they the same as MFT? Do anyone else have separate labels? TIA
I received an incorrect stamp from Market Street so I contacted them. I got a quick response telling me to keep the stamp since it was their error and I received the stamp I ordered in a few days. Awesome service!
I am NOT talking about a die. Is it not possible that PTI fucked up more than one order?
I am talking about paper, which - yes it costs more than $2 to mail back a pack of paper.
Get off oyur high horse and go somewhere else and let others actually have useful discussion. I have better things to do than make up BS about PTI screwing up. They give us more than enough to work with - I don't have to get creative.
For myself, they have made this mistake on three previous orders. I haven't said boo to them becauswe their CS is just that bad. I'm really tired of them fucking up though and would like what I ordered. I just don't want to have to pay fix their screwups
The last CS issue I had, Dave helped me and told me to keep the item and they just sent a new one. THAT was good CS
It does cost more to send a die when you have to pack it up in bubble wrap in a padded mailer. Lest Julie accuse you of damaging the die in transit and denying your claim altogether! True story!
Cannot understand why Nichole is still doing dies when cut files are 1. easier to create 2. offer no issues with damage in shipping or damage in production 3. can easily be made for older sets 4. offer more versatility with layering
sure the initial cost to the customer is expensive, but wasn't the cost of the die cutting machine an investment.
you aren't going to lose the die or deal with storage...
My sister and I loan each other dies all the time and send them back and forth. Put the die between 2 pieces of cardboard and seal all edges with tape. Put it in an envelope and put on one regular stamp and 2 10 cent stamps and it will go with no problem.
Speaking of customer service - I mentioned that I ordered this month from Clear & Simple Stamps. I received my order(s) Monday but 3 sets I'd ordered were on backorder. No biggie. Those 3 sets came today (2 days later) along with a note apologizing for the delay and inconvenience along with a $5 Starbucks gift card. I am floored! Their customer service is beyond excellent.
Oh, and that is besides the Papercraft magazine and ribbon that were slipped in extra in my other 2 boxes. They do that every time.
I will not order from a company that has cut files unless I love the stamp and never need it to be cut out. I only craft at crops so a computer system will not work for me.
This happened to a friend - ordered the Scor-Pal mat and was sent the Scor-Pal instead. When she contacted PTI, they acted like she was trying to get something for nothing. If she was trying to screw them, why would she tell them that she paid for a $15 item and received a $30 item? All she wanted was the right item - it took her forever to get her correct item (Julie kept telling her that they hadn't received the return yet when the tracking on the package showed that it had been delivered over a week ago) AND it was another battle to get the refund for the shipping. Unless they've made some major, major changes, I'd keep what you have and not say a word.
Anyone else think it is ironic that 07:34 accused us of being crazies who love to bitch, yet the whole first part of the post is she/he bitching about Nichole being behind the times regarding dies vs. cut files.
Most electronic cutters cannot cut felt, wood veneer, sheet metal, and other things that dies can cut. There is a place for both in the world. Plus I think I remember Nichole saying something about not wanting to have to provide the tech support for cutfiles after they stopped making them.
18:40 what a bunch of bull shit! You sound just like the trio at PTI. Who the hell would go to all this trouble and make it up that a lousy die is defective? Attitudes like THIS is why I haven't purchased a thing from PTI in over a year.
1857 In your excitement at the potential of a PTI problem you failed to read the forum link. It isnt a die its a stamp set. The stripe dies are large stamps and it could take a few tries to get the feel of how they work.
Agree - those stamps sounds defective. I have very long background stripe style stamps from WMS and never have the problem she is having. Hope she is mentally preparing herself for the CS runaround.
More praise for CSS (If you're sick of it, sorry, but I think really good customer service should be made known, too. It also shows how poor PTI's is even after it has "improved".)
Yesterday I received my backordered stamp sets. Later in the day I received an email telling me that one of the sets is not up to their standards. They contacted me about it and are sending a replacement (at no cost or inconvenience to me!) as well as 15% off my next order.
I very much appreciate being treated like a truly valued customer rather than a liar and a thief when I spend my money with a company.
Oh Please. The $6.96 Papertrey would charge to ship one die is because THEY won't ship any other method than Priority. They could EASILY ship one die for the cost of a couple of stamps if they did it the way 24 October 2012 07:36 described. So they are assuming we only need to be reimbursed that much for shipping to them, but they are choosing to only use Priority when shipping to us.
The post office does not charge 33.95 to ship a bubble mailer of stamps and dies to Canada, or all the other companies I order from would be going under with all the shipping losses they take PTI CHOOSES to use the most assinine shipping and packaging method thus incurring these ridiculous charges
7:08 I've never had that happen But thankfully I have other recourse for my purchases ( PayPal, cc dispute) if my parcel does not arrive However, WHY do the only have one size box?? I order the card kit from simon says stamp The box is small, and I pay 10 shipping at most If they are worried about items getting damaged and want to stay with boxes for gods sakes other size boxes exist!!
I think sausage fingers needs to give herself a board warning for not following the TOS.
"Out of respect for the Papertrey Team and their financial support of this forum, posts are no longer allowed to contain promotions of competing products from other companies. This includes inks, cardstock, envelopes, ribbon, twine, stamps, dies, felt or any other products that Papertrey Ink carries within the store. "
Well TBH I wouldn't want people to think that I am some of the smackers here who use all kinds of vulgar language and act like rabid jerks to the rest of us. So even though I don't have a blog I would stay anon.
I know PTI CS sucks. The attitude is insulting. I stopped buying. but I really miss the forum, the fun, the loyalty, the excitement, the products. Sorry to sound like a wuss, but I miss it!! I spent hours on the forum every week. I know that is pathetic, but it was a fun part of my life.
Is PTI based in Ohio? Are you the same person that used to keep saying, "PTI obsessed, eh?" If so, you have a rather distorted viewpoint of why we are posting here. But thanks for trying to stir things up for us. Nice little troll. Pet, pet, pet.
Okay, I don't watch the news. By choice. If you think that is pathetic, so be it. So is there some tragedy going on there right now? If so, my dh will tell me soon enough, and just because I am posting here doesn't mean I don't care about the people there. Is it the presidential election campaign? Then, you got me, I really don't care. WHATEVER is going on over there has NOTHING to do with the time people spend posting here. Stop trying to lay a guilt trip on us for it. Leetle troll.
I don't go to the forum anymore because it isn't the same. Not interested in placing blame, pointing fingers but it is just not a fun enthusiastic place anymore. i miss that and wish i could find another place on the net. i am disabled and cannot drive. spend a lot of time on the internet. too bad it all fell apart.
if su is going clear i'll get in touch with my demo and maybe i can get her to drive me to some workshops.
Happy to hear SU is going clear. They offer some stamps that fit my style and I will buy more if they are clear.
Got an email from MFT. They have a big sale going on now as they discontinue 158 stamp sets. None of them my style so they won't get my money but that's what a smart businesswoman does. Clear out the old inventory to make room and $$ for new.
I agree about clearing out inventory. A promise to keep all sets current was not wise. Announce that some are retiring, don't discount them, and then dig a hole in the ground and bury the unsold. a large inventory is insanely expensive for a company to maintain in a million different ways. dumb dumb dumb that's why su retires sets all the time. and i also got the email on the SU clear during sale a bration or whatever it is called. woohoo. it took them long enough!!!
If you are so uninformed that Ohio is out of your radar right now, then you don't deserve to say a thing either way about our government. You obviously don't value your citizenship, freedom, choices, a bit. I have no respect for that. Stamp away in your shallow little world.
Remember all those hysterical threads a few years back with demos claiming they would leave SU if they ever went unmounted and SU itself claiming that clear stamps were inferior and they would never consider them? Well, money speaks volumes to SU owners.
284 comments:
1 – 200 of 284 Newer› Newest»Thanks for new space, Smacker III
Pretty slow these past few days....
Has anyone bought Amuse or Fresh inks from rhe actual store front in Seattle or is ordering online the way to go? I'm in Seattle a few times a year and was wondering if visiting the store should be part of my next itinerary.
i am holding out on buying any ink until Gina K. comes out with her new inks this winter. I heard that they are going to be AMAZING and TOTALLY worth the wait/investment.
Anything has to be better than that stinky PTI ink. I don't even know where to sell the PTI ink that I have accumulated.....
06:28, I don't live anywhere near Seattle, but I've visited the Impress store in Tukwila, which I was advised was the best of the three stores. I took a cab from the airport, which wasn't cheap, but it was nice to see the place. I'd say it's worth a visit if you're out that way. If you're not familiar with the area, it's worth calling them and getting a few pointers for what to look for when you get close to the store. The area is a bit confusing, and the store is easy to miss.
7:46 again. Yes, I bought inks when I visited the store. They had all the colors, including the refills. The ink really is terrific.
6:28 If you do go, have fun! It's always been just online ordering for me. Waiting for a sale...maybe thanksgiving? :) buying the rest of the inks to complete my colors.
I am not the grammar police but I have one user on ignore because she does not seem to use any sort of punctuation. PERIOD.
It makes my brain hurt to read her posts!
I need a new A Muse consultant. Mine just disappeared from my Facebook page. I have a nearly $220 order ready to go in a couple of weeks. Who do you recommend?
I have bought both online and at each of the 2 Impress stores in Seattle. You ABSOLUTELY should visit both stores, but the Tukwilla one is HUGE and plan several hours there.
Anyone know how often 2peas has sale promo codes (above the free shipping)? Do you get any codes if you take one of their classes? That may be a tipping point.
My family went on vacation to Seattle in 1991 (I was in my college years at the time) and we ran across the Impress store one day. It was my first introduction to the world of art stamping and I was instantly smitten for life. I bought one stamp (because the sample with gold embossing powder blew me away) and their catalog and spent the whole rest of the trip drooling over the images in it. Ahhh... good times, good times. So yeah, 6:26, I would tell you to go the store front. But that's just me.
Does anyone know of a consultant who will ship to Canada ? Thx.
8:51 I know who you mean and I have that same user on ignore.
Someone mentioned maybe English isn't her first language...and maybe she posting from her phone but I fall into both those categories and guess what?? I use punctuation!! And avoid rambling, run on sentences...
10:13 I had a hard time finding an Amuse consultant who would ship to Canada, and eventually I forgot all about what I wanted-I guess money saved for me!
06:26 here. Thanks everyone for your feedback. Will definitely be visiting Impress the next time I'm in Seattle and I will schedule a whole lot of time (hopefully for my husband's sake there's a coffee shop or a Panera breads nearby). I think I've only been to the North Seattle store which is kind of teeny tiny. Darn it - wish I was going this weekend! LOL.
8:55, re: AMuse. I've been following Melissa's blog and will place my first order with her soon.
http://totogal62.blogspot.com/
(I've ordered AMuse previously, though not through Melissa. The other consultant was someone from the PTI forum. I was not impressed with her customer service; I went looking for another consultant and stumbled on Melissa's site.)
8:51. I cant handle reading it either. You can't even pretend there is punctuation.
I am an A Muse consultant and would happily come out from hiding but I'm scared. lol
If you are looking for an A Muse consultant you can email me at
amuse4sale@yahoo.com
Are amuse inks any good? What's happening on the forum lately?
A Muse inks are the identical formula to Fresh Ink. Best ink on the market, IMO, and I have tried them all. Gina K is promising. With A Muse, the only downside is the tiny, tiny reinkers they sell.
I have been using A Muse inks since the beginnning and I love them. And yes, they are identical to Fresh Ink, forumla wise.
Melissa just got herself a new customer who is going to order a lot in a few weeks.
Yeah, I live in Seattle, and I go to the Impress store in Tukwila (the best of their storefronts) and to the Amuse store in Greenwood. There is a lot more available at the Impress store, but I like the Amuse images too, and they obviously carry more by way of unmounted sets. I have a bunch of Fresh inks, which I love, but haven't tried the Amuse inks, so can't compare. Amuse has some really cute woodgrain patterned paper.
Jealous of you living in Seattle, 20:24. Heard nothing but good things about that Impress location. Sigh ... someday, maybe.
I miss LSS.
MFT cardstock is PopTone cardstock. I found 25 packages of Poptone cardstock for $6 (instead of $6.95 from MFT) PLUS they have matching dye inks, ink refills, and matching wool felt at www.awdml.com
Their shipping is $.75 more at AWDML, but they have free shipping after $50 if you use their coupon code for newsletter subscribers (or $75 everyday without coupon code).
I've been ordering from them for months and they ship out fast. Plus they have MFT, Memory Box, etc dies that I can do all my shopping at one place. Try them out..you won't be disappointed!
AWTR does not have a contact link and it won't let me sign up for the newsletter. There is no CS link either. They just lost a potential customer.
AWDML (a walk down memory lane) looks interesting. Can you tell me about their reward points? I have not checked every page of the site, but couldn't find anything obvious about it. There is a nice variety and a real address and a real phone number.
At AWDML you earn rewards points for everything that you buy. I think it works out to about 10% of your purchase goes to your rewards points. So, if you have a $100 order you will get rewards points to spend on your next order of $10. I've never really done the math, but it's nice to see that taken off my order when I choose to redeem them.
11:35 - I just signed up for their newsletter just fine and there is a contact us page here:
http://www.awdml.com/contact-us
7:21 i sold all my pti inks in lots of 6 on ebay for $30 if that helps
Does MFT sell a ribbon die - like the PTI one for breast cancer?
AMuse is having a Stamp Out Breast Cancer promotion going on all month. Get a free stamp set with only paying $3 for shipping. It's a cute set.
It's ALL over the blogs this week 2 stampers I follow posted about it (and the Go-To Gals) 2 posted the consultants they use. They are: Lori Barnett and Chris Franco
I will be ordering from one of these gals. Probably the one who lives closer to me.
Plus with the Hope set from A Muse, you get a 20% off an entire order coupon if you use it before Christmas.
Thanks for the heads up about the amuse set. My mom is fighting breast cancer and it will be so awesome to have to make her some cards...I like this place. :)
PTI Smack III. Where we come to talk about buying from every other company besides PTI.
Okay... sometimes it's about buying from PTI. I found out what happened that one time when the pallet of orders went missing in the warehouse:
http://themetapicture.com/how-to-play-angry-birds-like-a-boss/
Oh SNAP.
^^^^Hahahahhahahaha!
Wasnt that the intention of this blog?
The very nature of the existence of this blog is about alternatives.
10:23 thats a good video and explanation!
the blog evolved. started out as a place to bitch and moan about PTI, to encourage PTI to change, to quote PTI's shitty service.
It went on to get personally ugly at times against customers, bloggers, forum members, etc.
Then we mocked the DT forum activity, the rollout of the amazing new website (twice).
We dabbled with Rick, who thanks to the god that doesn't exist, has gone anonymous again.
then people crept back to buying pti, but don't want to admit it, or they buy but no one cares.
the blog periodically predicts a DT memeber will leave (when am I getting my $1000 from Rick??)
some idiot comes on to announce that PTI is going under.
basically it is now a place to fight each other, promoted your own new company, and ocassionally shared accurate and useful info about crafting.
It is pretty much a yawn fest now, but it will pick up.
Love it 14:45!
Even with it's faults, it's better than the other Smack Blog which has deteriorated in the last year to be a Studio Calico smack blog.
14:45 You are wrong. God does exist.
15:37- I know, right?
17:30- I agree with you, but you'll never convince anyone by arguing about (or "politely discussing") it over the internet. And here is a saying I saw on a bumper sticker that makes me think about how I approach the subject: "I don't have a problem with God; it's his fan club I can't stand."
14:45- you say it will pick up. Is this because you know something smack-worthy is coming, or do you predict something smack-worthy is coming, or are you just *hoping* something smack-worthy happens soon?
And that $1000 from Rick, wasn't the prediction that both Lisa and Maile were the next to leave? Well at least he should pay up $500, ha. I wonder if Maile is going to be leaving or not. After the September release people here were saying she had lost her touch (although I personally kinda liked the 'house on fire'), but I think her October release samples were as awesome as ever. The samples she did for Studio Calico (SC), on the other hand, seemed way out of character for her. I think she was trying to adapt her style to the SC look and fell a little flat. I am not usually a fan of the minimalist clean and simple style (my fave dt member is Melissa Phillips, pile it on baby!), but Maile makes me like the way she does it. So I am interested to see how her work is influenced by her dt position with SC.
Okay my novel is done. I'm in training for NaNoWriMo next month. LOLOL (Not really, I just don't shut up.)
I continue to buy from PTI because I like the stamps and next to WPlus, I feel they fit into my style more than any other out there. Plus, just really like to stick with a few things instead of jumping into every bed in town. I have OCD, I can't help it.
I don't actually come here to talk smack . . . Which is probably against gay DNA, but what can I say?
Can't sleep so surfing stamping blogs. Now I really can't sleep. The grammar and creative spellings really irritate me. In the last hour:
"Easy or wot?"
"Love bloom's here"
"Tea for Too"
"yooltide"
"modge podge"
Oh, I have some early-morning blog "irritants" too! (Now watch me spell something wrong in this post!) Anyway...I HATE it when certain people say "giggle", "sigh", or "wink" in their posts. REALLY? It just totally negates what they said before it, because I now feel like I'm in a discussion with a sorority girl. (Sorry former "gamma gamma greats"....but the only people that think writing like that is cool are other "gamma gamma greats". And imbecilic scrapbookers and/or card makers!
I come to the smack blog to discuss what "brilliant business women" the three stooges are.
Wasn't the rumor that Lisa J was leaving and that Jessica was going to be next? Or was that Danielle? I always get the two mixed up.
Stir stir stir the cauldron
Has anyone else seen the sneak peeks of the new CAS-ual Fridays Stamps?
http://cas-ualfridaysstamps.blogspot.com/
I'm sorry, but I'm not sending ANYONE a card with WTF on it. I know they are just trying to be funny, but I think the stamps are stupid.
I do like a lot of the new Mama Elephant stamps, and just placed an order for Geotagged and Trifecta.
I agree about the WTF stamps. I am by no means a prude but who would send that?
I'd totally send a WTF card. Not to just anyone of course, but some people I know would find it funny as hell.
god, this place is almost as boring as the pti forum. anyone want to pay me to bring some life back to it?
Knock Yourself Out...
Haven't ordered from PTI in ages, just checked out the forum and here, and must say, it is really boring on the forum - most of the posts seem to be from the DT asking their silly questions, and most of the other posts seem to be people selling stuff.
All internationals seem to have disappeared. Also no more questions on 'alternative shipping rates for internationals which must be of some relief to PTI who obviously had no intention of doing anything about it anyway.
There seem to be some newbies, but a huge chunk of regulars have gone. I wonder if they cannot be bothered with the forum anymore, or if they have really, really, moved on with other better companies.
Not much to smack anymore.
Is it possible that PTi have filters on the forum, so that if any 'dissenters' write in, the post is quickly shuffled out of the way into Zen desk??? Just a thought.
I don't know....but I really can't find any reason to go to the forum anymore. Truly sad. It IS boring. And really....the DT posts are so transparent. It must be kind of embarrassing for them (DT) to have to prod like that to get any activity. Or maybe the embarrassment belongs to PTI. And I'm still a "buyer" who is pulling for them. (Not a person who has "sworn off" ever ordering again. (Because I love their stamps.)
PTI used to get about $200 a month from me. I cannot remember the last time I spent any money there. You really can make beautiful cards without their products. sometimes i drop in on the forum but i rarely even look into the posts. it is sad. i miss the comraderie, friendships. but i will not give my money to a company that does not care about my satisfaction.
I'd send a WTF card. I'd also send a Hey Whore card. But I have a sense of humor.
I've noticed many of the long time PTI forum members have landed spots on the DT of other companies. Makes sense that they no longer participate on the PTI forum.
Oh Trell I sure hope the people you send those cards to share that sense of humor. ;-)
Who is selling WTF stamps?
http://cas-ualfridaysstamps.blogspot.com/
Wow so many new stamp companies! I like that I have more places to shop now. Which company's got potential?
I'm starting to see potential in the Gina K lines. Holding out for the new inks and then might have to place an order.
Gina K is starting to move her stamp lines into styles I think I might like.
Any Canadians out there with that have experienced good shipping rates? I would be really grateful if you could let us know which companies are Canadian shipping friendly!
"I don't have a problem with God; it's his fan club I can't stand."
LOVE IT! I can't wait to get this bumper sticker (that someone told us about earlier) and show it off to my DEVOUT Catholic in-laws!
It would be nice if PTI can get their act together but I don't order anymore - cannot justify minimum postage of $34 for just one item. Have found heaps of more international friendly companies, and I agree with the above poster - can make lovely cards without PTI. Have sold off heaps of PTi stuff at swap meets. I still like their cardstock but postage is prohibitive. By the time I run out of my stack of PTI cs I am sure I will find some more of equal quality somewhere.
Re Canadian shipping. I prefer companies that do not charge by weight especially if I will be purchasing card stock as it can get quite heavy. So I try and look for flat rate charges. Also look for reasonable shipping for smaller orders. I find that as long as my order is less than $100 it never gets stopped at customs, so don't need to pay any sales tax. Here are some that I have used or come across:
Verve - stamps and dies only. $5 for order less than $35, $2.50 for orders $35 or over and free if $50 or over
http://shopverve.com/
Simon Says Stamp - there have been some negative comments here about their service, but I can only comment on the two times that I have ordered and I had no issues and it arrived in the standard 7-10 days that I experience ordering from the States. Charge $5.99 if < $50, $7.99 if less than $75 and free if $75 or over.
http://www.simonsaysstamp.com
Gina K - as others have commented, stamp styles do no usually do it for me, but I have tried some of her cardstock and other general stamping supplies. Charges flat $5.95 if order is over $50.
http://www.shop.ginakdesigns.com/
WPlus9 - have ordered only once, but service was very quick. Charges by weight, but if only a few stamps and even a pack or two of cardstock you can keep it under 2 lbs and therefore shipping is only $5
http://www.wplus9.com/
Crafters Gallery - Charges by dollar amount, as an example for orders less than $20 shipping is $8.95. This is a bit steep, but I mention it only because if they are having a sale you can get some really good deals. I have only ordered once but no issues. What I saved more than covered the shipping. Note also,that they will collect the provincial taxes (PST/HST) so you are not saving these.
http://www.craftersgallery.com/
The following I have not ordered from but have come across:
Archivers - same pricing as Crafters Gallery and they too will collect the provincial sales tax.So watch for sales But shipping is free for $75 and over. It is not automatic, you have to enter the code FREESHIP75
http://www.archiversannex.com/
My Favorite Things - okay if ordering stamps and/or dies as flat $6.50. Too expensive if adding felt, buttons, ribbon or cardstock
http://www.mftstamps.com/
Clear and Simple Stamps - they charge a flat $13 and free if order is $100 or more. Stamps/Dies are a bit pricy sometimes, but I might try some later and add some cardstock.
http://www.clearandsimplestamps.com
If anyone else has recommendations (especially for good quality cardstock) please post
Would someone please tell Leigh that she seriously doesn't need to post in every. single. thread. Seriously! That is why she is so annoying! And the way she comes across like she thinks she is one of the DT members! I know, "she's just being nice". No, she is being annoying!
Leigh needs to get a life!
Anyone care to guess how this one's going to end? "Dear PTI person,
I have used my new dies for Autumn abundance, and one of the three bouquets will not cut, no matter how much shimming and passes through I do. I run my finger over the edges, and compared to the other two, that one is dull.
Please send me a replacement for that die.
(For comparing reasons, I just had a die that didn't cut, I bought it from Ellen Hutson, and she sent my replacement out the same day, didn't want me to pay for shipping and didn't want the defect die back. ) I hope you can offer such customer care as well.
I have read on the forums numerous complaints about not replacing and fusses about sending the defected item back. Before you send me through hoops like that, may I please tell you I am not out to get you bankrupt, I am not trying to get rich by wanting an extra part of a die collection and I have spend thousands of dollars at your site without ever needing a replacement.
Thanks,
Hopeful I wait for your reply,my name"
Grammar police, I found an error; I have SPENT, not spend. Thanks
13:29 - That will not go over well with Julie the customer service rep from hell!
Their policy is to make you jump thru hoops. Good luck.
I give it 12 hours before that thread is pulled or locked, and shipped off to Zen-whatever to be "dealt with" there.
just pray that god will fix the die and end the madness
Don't you worry about the regulars on the forum we are all doing just fine. It's not really any of your business anyways and I find it comical how you all "know" what it is we are doing.
Since when is a public forum "none of our business"?
did you all see nichole pinning tons of doll house pins????? i bet all our money is going to that like the pool-----bitch
or maybe she wants to make doll houses the next big thing in stamping...
Oh and one other thing. If you are so bitter about how she spends the money her customers throw at her, STOP THROWING IT AT HER.
Easy there smackers...she does have a daughter
Not everything is a conspiracy
1705. Thats the point. PTI is not a public forum its theirs. Thats why there is s gate keeper.
Some of those pieces of dollhouse furniture she pinned run $800-$1000 per piece!
you all sound like such idiots. before you jump on calling me an idiot, i am an idiot. so can an idiot identify another idiot? i think so.
17:34 & 19:12 So what? David is so talented he can replicate the dollhouse furniture. You're being petty now. How Nicole spends her money is none of your business.
Awww, 17:34, are you still sad that Santa didn't bring you that doll house you asked for back in the 80's?
Well, 22 October 2012 17:34... if you are 21 October 2012 18:19, then-- well played.
LOL
Impress sale. 15% off with code "HAPPY HOLIDAYS.".
Enjoy!
Seriously you people have stooped to a new low for the sake of entertainment
Seriously, 6:02, so have you.
My guess is there is only 1 smacker that has her panties in a knot over doll house furniture. We will never know though.
I, for one, don't give a bees knee.
Dang, there are a lot of new little stamp companies out there right now.
Fresh Squeezed Stamps
CAS-ual Friday stamps
Clearly Besotted Stamps
what have I missed?
^^^ Mama Elephant
Thanks a lot for sharing your experience with different vendors, 22 October 2012 11:29, Flat rate shipping is the way to go for us north of the border. I mainly order stamps and dies to keep the pkg small and under 100 for customs like you mentioned. Thanks again.
I cringe when I read these "I have a defective die" complaints. It will be interesting to hear how Julie will respond back. Will she be nice and send out a new die? No questions asked? or will she take the attitude of the customer is always wrong? Good luck to this person.
8:10 Avery Elle ; Neat and Tangled
08:59 I am wondering if there is a die problem. Someone posted on here their wish to stir the pot - the crap with that and the doll house is just smoke I believe.
Thanks for the Impress discount code = thats why I come here
Hear Ye, Hear Ye......
by Krista K » Tue Oct 23, 2012 12:00 pm
I now call to order the "I Love Erin Lincoln" Fan club.
All present may rise singly and state your case for why you love Erin Lincoln.
We will have order in the court however and no pushing, shoving or shenanigans will be tolerated.
The court further decrees that you may state your case in 200 words or less.
If it is necessary to go beyond this limit, well, we all understand.
Please commence your arguments.....
I just read that Trell. I wonder how many replies there will be (outside of the bumping by other dt members)?
I would feel awful if someone posted something like that about me and nobody replied!
Erin Lincoln is a major twat and has been since her days at CK.
Mama Elephant is my favorite of all the new stamp companies. I already bought some of the designs, their shipping is lightning fast!
Just got my first MFT order... How do folks store theirs? I wanted to go the DVD case route but they don't seem to offer labels and they are already stuck onto the backer sheet. I guess I can chuck the whole thing in there, just curious what others do.
Just get DVD cases and tape on the backer sheet. Personally, I looove the DVD cases.
I just put my MFT stamps in a Tim Holtz folder.
Thanks for the Impress code - time to buy the rest of the reinkers.
I think there will be some Mama Elephant and CAS-ual Friday stamps in my future. Always looking for something different.
Just ordered 20 Impress Reinkers. Thanks for the code!
Looking forward to receiving my first Mama Elephant order. I like that they ship to Canada for a reasonable price.
13:52 - I store my MFT dies in a binder on magnetic sheets.
I'm sorry, but count me another member of the Erin Lincoln not-a-fan club. Her projects do nothing for me. I don't have a beef against her personally but I have never been wowed by her work.
How long does this Impress sale last? And where do you find about their sales? I didn't see it posted anywhere on their website, do you have to be signed up for their email list?
Impress sale ends on the 26th. I am on their mailing list, but I understand they also post coupon codes on facebook. I wish I could buy the reinkers... I bought the Amuse ink before I found out about Fresk Ink. Don't get me wrong. I like the Amuse ink, just wish the reinkers were as large as Fresk ink's (and the sales were more frequent).
^^ Sorry. Typing on a tablet here. Fresk = fresh. :)
Impress Sale was only for Saturday and only for 10%.
wait, what? which one of you is trolling?
No, impress sale is 15% off and good through the 26th. I have the email.
okay. thank you.
From Impress email:
Time to start thinking about holiday projects! Check out what's new and enjoy 15% off everything with coupon code "HAPPY HOLIDAYS". Sale ends Friday the 26th. Online sales only.
Thanks so much for the code. That's why I come here. And I lost a tad bit of respect for Erin when she was posting about her love for the "Shades of Grey" series and how it heated up her love life (not on blog, but on the forum).
TMI!!!!!!!!!!!!!!!!I hate to know that. Now every time I see her, that pops into my head. I need better mental muscles I guess...
Just checked Erin's facebook...listed on her "favorites" for 2012 - "impress rubber stamps" and "Wplus"....NO PTI. Interesting...very interesting.
Stir, stir, stir...
well, 'til the season after all.
Crap.
'tis*
Bubble, bubble....
I got a reply, I sent the die back. I had to go to my PTI order page to find the order slip, but I sent a copy of that and the die on its way to Cincinnati.
Here's the very polite reply
"CS Manager, Oct 23 09:11 (EDT):
Hi Christie,
Thank you for your email. I am very sorry that your die is not cutting. Please send it back to:
Papertrey Ink
Returns
5514 Fair Lane
Cincinnati, OH 45227
We will reimburse your return shipping up to $.65 and send a replacement as soon as possible. Please include a copy of your invoice for processing. Again, I am truly sorry that the die is not working properly and the inconvenience it has caused. If you have any additional questions, please do not hesitate to contact me.
Thank you so much, Christie! I hope you have a wonderful day!!
Take care,
Julie Heskamp
Customer Service
Papertrey Ink
"
Christie, that's certainly better CS and shows PTI is capable of learning and changing.
I had a defective die from WPlus9.Sent Dawn an email. She apologized for my problem and put a replacement die in the mail. From complaint to receiving a replacement -one week.
So if they send you the wrong item and only offer to pay part of the return shipping, would you keep what you have and deal with it?
I know it will be well over $2 to ship the back. The item hey shipped cot more Han what I paid. If they ship me the wrong item, can they harge me the difference if I decide to forget te return because I refuse I pay to ship something that was their mistake.
They will reimburse 65 cents for shipping but if I buy the die by itself I will pay $6.95 for it to ship to me
Lucky you're not international.
They charge from $32 up for postage and expect you to pay to return a faulty item.
Goodbye PTI.....another customer lost. Not that you seem to care.
sorry, I'm 3:36... apparently I shouldn't type on the ipad before I have had coffee. :)
I bought an item that cost $5, but they shipped an item that was $12 by accident. They are similar and I can make use of it for the project I was doing, but still I wanted the $5 item.
If I contact them, I am sure htye will ask me to pay to send it back. This will need a box - not a stamp set or a die. I'd have to find a box, pack it up and pay to ship it back. This will for sure cost more than the $2 they usually bottom out at.
I'm concerned that if I contact CS, they tell me to ship it and will only refund $2 so I say "nevermind then, I will keep what I have and make it work". Will PTI go back and charge my CC the $7 difference then? Do they have the right to do that? And will thye do it anyway because they are jerks?
"we will return shipping up to .65 cents"??? What a joke! I have ordered a few times from PTI. I consider myself lucky I have never received anything defective. This latest cs issue has cemented my decision to never order from PTI again!
Thanks for the tips on the MFT storage. I was planning ot use the DVD cases since I use them for everything else anyway. I'll use Trell's idea and tape it in the case.
Anyone who orders from Wplus9 or mama elephant- are they the same as MFT? Do anyone else have separate labels? TIA
Oh, come on! It does not cost more than .65 to mail one die! I have done it! Stop making up scenarios, because we are talking about a die!
I received an incorrect stamp from Market Street so I contacted them. I got a quick response telling me to keep the stamp since it was their error and I received the stamp I ordered in a few days. Awesome service!
@6:16, are you talking to me? (I'm 6:03)
I am NOT talking about a die. Is it not possible that PTI fucked up more than one order?
I am talking about paper, which - yes it costs more than $2 to mail back a pack of paper.
Get off oyur high horse and go somewhere else and let others actually have useful discussion. I have better things to do than make up BS about PTI screwing up. They give us more than enough to work with - I don't have to get creative.
For myself, they have made this mistake on three previous orders. I haven't said boo to them becauswe their CS is just that bad. I'm really tired of them fucking up though and would like what I ordered. I just don't want to have to pay fix their screwups
The last CS issue I had, Dave helped me and told me to keep the item and they just sent a new one. THAT was good CS
It does cost more to send a die when you have to pack it up in bubble wrap in a padded mailer. Lest Julie accuse you of damaging the die in transit and denying your claim altogether! True story!
I have those dies the OP had a problem with. Off to check if they cut okay. Eek.
Cannot understand why Nichole is still doing dies when cut files are 1. easier to create
2. offer no issues with damage in shipping or damage in production
3. can easily be made for older sets
4. offer more versatility with layering
sure the initial cost to the customer is expensive, but wasn't the cost of the die cutting machine an investment.
you aren't going to lose the die or deal with storage...
she should move into the next century
but then what would you crazies bitch about -
oh...her dollhouse pins on pinterest...
My sister and I loan each other dies all the time and send them back and forth. Put the die between 2 pieces of cardboard and seal all edges with tape. Put it in an envelope and put on one regular stamp and 2 10 cent stamps and it will go with no problem.
Speaking of customer service -
I mentioned that I ordered this month from Clear & Simple Stamps. I received my order(s) Monday but 3 sets I'd ordered were on backorder. No biggie. Those 3 sets came today (2 days later) along with a note apologizing for the delay and inconvenience along with a $5 Starbucks gift card.
I am floored! Their customer service is beyond excellent.
Oh, and that is besides the Papercraft magazine and ribbon that were slipped in extra in my other 2 boxes. They do that every time.
Some of us much prefer a simple die to having computer software and large machines sitting around.
I will not order from a company that has cut files unless I love the stamp and never need it to be cut out. I only craft at crops so a computer system will not work for me.
for 6:03 who received the wrong item:
This happened to a friend - ordered the Scor-Pal mat and was sent the Scor-Pal instead. When she contacted PTI, they acted like she was trying to get something for nothing. If she was trying to screw them, why would she tell them that she paid for a $15 item and received a $30 item? All she wanted was the right item - it took her forever to get her correct item (Julie kept telling her that they hadn't received the return yet when the tracking on the package showed that it had been delivered over a week ago) AND it was another battle to get the refund for the shipping. Unless they've made some major, major changes, I'd keep what you have and not say a word.
07:34 I find your use of the term crazies offensive. Mental health is a serious issue for a lot of people.
Anyone else think it is ironic that 07:34 accused us of being crazies who love to bitch, yet the whole first part of the post is she/he bitching about Nichole being behind the times regarding dies vs. cut files.
Hey kettle, meet pot.
Excellent point 12:06.
Most electronic cutters cannot cut felt, wood veneer, sheet metal, and other things that dies can cut. There is a place for both in the world. Plus I think I remember Nichole saying something about not wanting to have to provide the tech support for cutfiles after they stopped making them.
Dawn McVey hasn't updated her blog since the 15th. That's not like her.
Gotta love another set of defective stamps!
http://forum.papertreyink.com/forum/viewtopic.php?f=7&t=38836
Has to be the customer's fault.
^^^ you don't know for a fact that they are defective.
So you are saying the problem is the customer. Did you read the thread?
18:40 what a bunch of bull shit! You sound just like the trio at PTI. Who the hell would go to all this trouble and make it up that a lousy die is defective? Attitudes like THIS is why I haven't purchased a thing from PTI in over a year.
18:12. Stir some more. Keep it bubbling
1857 In your excitement at the potential of a PTI problem you failed to read the forum link. It isnt a die its a stamp set. The stripe dies are large stamps and it could take a few tries to get the feel of how they work.
Loved the Whimsey new release. Ordered plenty!
She tried everything, over and over and over. Read the thread. The stamps are defective.
Agree - those stamps sounds defective. I have very long background stripe style stamps from WMS and never have the problem she is having. Hope she is mentally preparing herself for the CS runaround.
19:01, you are in fact stirring the pot with YOUR comment!
Hey 19:01. I have a riddle for you. What word starts with "W" and rhymes with bitch? Let me give you a hint.....
Omg you are so clever and witty 2355
What is this preschool?
4:16, "OMG." Is this high school?
No, this is what happens when there isn't enough to smack about so everyone gets bored and turns on each other.
More praise for CSS (If you're sick of it, sorry, but I think really good customer service should be made known, too. It also shows how poor PTI's is even after it has "improved".)
Yesterday I received my backordered stamp sets. Later in the day I received an email telling me that one of the sets is not up to their standards. They contacted me about it and are sending a replacement (at no cost or inconvenience to me!) as well as 15% off my next order.
I very much appreciate being treated like a truly valued customer rather than a liar and a thief when I spend my money with a company.
Some of you make the same errors here that you make on your own blog, thus outing yourself without meaning to do so. Here's a first lesson:
1. This blog has no [effect] or [affect] on my life. Pick the correct word.
I'll be back later with the answer and tips to know how to use the proper word and with more lessons.
You will thank me later.
03:41 Have you considered that the post office charges you to ship packages, and not PTI?
Oh Please. The $6.96 Papertrey would charge to ship one die is because THEY won't ship any other method than Priority. They could EASILY ship one die for the cost of a couple of stamps if they did it the way 24 October 2012 07:36 described. So they are assuming we only need to be reimbursed that much for shipping to them, but they are choosing to only use Priority when shipping to us.
The post office does not charge 33.95 to ship a bubble mailer of stamps and dies to Canada, or all the other companies I order from would be going under with all the shipping losses they take
PTI CHOOSES to use the most assinine shipping and packaging method thus incurring these ridiculous charges
for 6:01:
http://themetapicture.com/the-internet-and-grammar/
Yes, 06:48, they do.
^^(I meant, yes, PTI chooses to use the asinine methods.)
here is another one:
http://themetapicture.com/grammar-love/
06:48 Until something gets damaged in the mail or does not arrive, and then PTI will somehow be responsible.
7:08 I've never had that happen
But thankfully I have other recourse for my purchases ( PayPal, cc dispute) if my parcel does not arrive
However, WHY do the only have one size box?? I order the card kit from simon says stamp
The box is small, and I pay 10 shipping at most
If they are worried about items getting damaged and want to stay with boxes for gods sakes other size boxes exist!!
I think sausage fingers needs to give herself a board warning for not following the TOS.
"Out of respect for the Papertrey Team and their financial support of this forum, posts are no longer allowed to contain promotions of competing products from other companies. This includes inks, cardstock, envelopes, ribbon, twine, stamps, dies, felt or any other products that Papertrey Ink carries within the store. "
6:01, plenty of people make those spelling and grammar mistakes. I sincerely doubt anyone is "outing" themselves when they commit such an offense.
I wonder 6:01 is waiting to see if the bloggers in question are hurriedly editing their blogs for grammar mistakes. hehe
And really, I don't think anyone really cares who else is smacking TBH
Well TBH I wouldn't want people to think that I am some of the smackers here who use all kinds of vulgar language and act like rabid jerks to the rest of us. So even though I don't have a blog I would stay anon.
^^^^^I am failing to see the copious amounts of vulgar language Miss Prissy pants is complaining about.
Then maybe you haven't been here very long.
ohio ohio ohio
I know PTI CS sucks. The attitude is insulting. I stopped buying. but I really miss the forum, the fun, the loyalty, the excitement, the products. Sorry to sound like a wuss, but I miss it!! I spent hours on the forum every week. I know that is pathetic, but it was a fun part of my life.
that's it.
I'm sorry, I don't get the 'ohio' reference...
Our whole future rests on Ohio.
I miss the forum fun too.
Is PTI based in Ohio? Are you the same person that used to keep saying, "PTI obsessed, eh?" If so, you have a rather distorted viewpoint of why we are posting here. But thanks for trying to stir things up for us. Nice little troll. Pet, pet, pet.
Count me in as missing it too. It's so sad...
What is sad is that people don't know why Ohio is so important right now. Pathetic.
Okay, I don't watch the news. By choice. If you think that is pathetic, so be it. So is there some tragedy going on there right now? If so, my dh will tell me soon enough, and just because I am posting here doesn't mean I don't care about the people there. Is it the presidential election campaign? Then, you got me, I really don't care. WHATEVER is going on over there has NOTHING to do with the time people spend posting here. Stop trying to lay a guilt trip on us for it. Leetle troll.
Wow, 21:24. You are ignorant and proud.
Stamp away with your tiny little brain since it obviously has no room for anything else.
21:24, I, too, am disappointed that you are not following the "Ohio situation." Don't you care about who Meatloaf endorsed in the presidential race?
would like to thank whomever posted that ohio ohio ohio comment.
i read the comments that followed out loud last night to my stamp club! good times and didn't cost me a dime. thanksssss!!!!!
oh, and SU is having a big sale on Monday. 15% off all stamps. not that anyone of you would stoop to su, but letting you know just in case.
and...the big news. SU will reveal its first clear set with Sell A Bration in January. I for one cannot wait.
And to think my demo kept saying SU would never go clear. HA!
18:43 @ 19:04 So what's keeping you from the forum. Are you banned?
I don't go to the forum anymore because it isn't the same. Not interested in placing blame, pointing fingers but it is just not a fun enthusiastic place anymore. i miss that and wish i could find another place on the net. i am disabled and cannot drive. spend a lot of time on the internet. too bad it all fell apart.
if su is going clear i'll get in touch with my demo and maybe i can get her to drive me to some workshops.
Happy to hear SU is going clear. They offer some stamps that fit my style and I will buy more if they are clear.
Got an email from MFT. They have a big sale going on now as they discontinue 158 stamp sets. None of them my style so they won't get my money but that's what a smart businesswoman does. Clear out the old inventory to make room and $$ for new.
I agree about clearing out inventory. A promise to keep all sets current was not wise. Announce that some are retiring, don't discount them, and then dig a hole in the ground and bury the unsold.
a large inventory is insanely expensive for a company to maintain in a million different ways. dumb dumb dumb that's why su retires sets all the time. and i also got the email on the SU clear during sale a bration or whatever it is called. woohoo. it took them long enough!!!
Placed an order with Cas-ual Friday Stamps. Really needed that WTF stamp! And others. Shipping was #2.50.
If you are so uninformed that Ohio is out of your radar right now, then you don't deserve to say a thing either way about our government. You obviously don't value your citizenship, freedom, choices, a bit. I have no respect for that. Stamp away in your shallow little world.
Remember all those hysterical threads a few years back with demos claiming they would leave SU if they ever went unmounted and SU itself claiming that clear stamps were inferior and they would never consider them? Well, money speaks volumes to SU owners.
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